// Sourcing

Direct Shipping

Selected Northern MX machines are shipped directly from our vetted suppliers to your door. Here is exactly how direct shipping works, what to expect, and how we still support you every step of the way.

01

How It Works

We work with a small number of trusted, vetted suppliers — including established Alibaba-based manufacturers we have dealt with over many seasons. Rather than holding every single model in our own warehouse, selected bikes are dispatched straight from the supplier to you.

This direct route is how we keep the full range available and competitively priced, while every order is still placed through Northern MX and backed by our team.

  • ·You order and pay through Northern MX as normal.
  • ·We confirm stock and lead time with the supplier before your order is processed.
  • ·Your bike is dispatched direct from the supplier and tracked to your door.
02

Delivery Times

Direct-ship models typically arrive within 2–4 weeks depending on the supplier and model. The exact lead time is confirmed with you before your order is processed, and tracking details are supplied once your machine is dispatched.

03

Inspection & Support

Direct shipping does not mean you are on your own. We remain your point of contact from order to after-sales. Any pre-dispatch checks, documentation and setup guidance are handled by our team, and warranty and support are provided through Northern MX.

04

Import Charges & Taxes

Where a machine ships from outside the UK, any applicable import VAT or duties will be confirmed with you before dispatch. We will always make these costs clear before your order is finalised — no surprise fees on delivery.

05

Returns & Warranty

Direct-ship orders are covered by the same returns and warranty terms as our UK-stock machines. Please review our Returns and Warranty pages for full details, or contact us with any questions before ordering.

06

Off-Road Use

All off-road models are intended for use on private land only and are not road legal unless stated otherwise. Customers are responsible for ensuring compliance with UK laws before riding.

Questions about this policy? Our team is happy to help.

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