Returns

If your bike or accessory arrives damaged or develops a fault covered by warranty, contact us straight away. We will arrange repair, replacement or refund in line with the manufacturer warranty and your consumer rights.

Due to the nature of motorised vehicles, we are unable to accept returns for change of mind once a bike has been ridden, assembled or registered. Unridden, unused stock items in original packaging may be returned within 14 days of delivery subject to inspection.

• ·Items must be unused and in original packaging.
• ·Return shipping is the buyer’s responsibility unless the item is faulty.
• ·Refunds are issued to the original payment method once goods are inspected.

Email our team with your order details and a description of the issue. We’ll guide you through the next steps and provide a return address where required.

Approved refunds are processed within 7 working days of us receiving and inspecting the returned goods. Banking delays may apply.

Items modified, raced, or used outside the manufacturer’s intended use are not eligible for return. Consumable parts such as tyres and brake pads are non-returnable once fitted.