Privacy Policy

We collect the details you provide when placing an order, reserving a bike or contacting us — such as your name, email, phone number and delivery address.

• ·Contact and order details.
• ·Payment information is handled securely by our payment provider.
• ·Anonymous analytics to improve the site.

We use your information to process orders, arrange delivery, provide support and keep you updated on your purchase. We never sell your data.

• ·Fulfiling and dispatching orders.
• ·Responding to enquiries and providing after-sales support.
• ·Improving our products and services.

We only share information with trusted partners required to deliver your order — such as couriers and payment processors — and only what is necessary to complete the service.

We take reasonable steps to protect your information using secure storage and encrypted payment processing. No method of transmission is 100% secure, but we work hard to safeguard your data.

You can request access to, correction of, or deletion of your personal data at any time. Contact us to exercise these rights.

For privacy questions, email conner@northern-mx.com and we’ll respond promptly.